Returns & Exchanges
At Discount Lighting, we want you to be completely satisfied with your purchase. If your new fixtures aren't a perfect fit, you can return any unused item in its original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Items
Carefully repackage the lighting fixtures in their original manufacturer boxes, ensuring all mounting hardware and instructions are included to avoid restocking fees.
- 3.Ship to Warehouse
Affix the provided return shipping label to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.